Once you placed your order, we start preparing your items as quick as possible. Most of orders are shipped within 1 – 2 days. However, in peak seasons, shipment can take up to 5 business days.

When you order multiple products, the orders can come from different brands. In this case, it could happen that you will receive your products in different packages and at different times.


Delivery Times

Worldwide shipping14-26 Business Days (for most destinations)

(shipping time varies per destination might take up to 50 days for some coutries). Please note this dependent on your country of resident and does not include customs processing delays.


Shipping Rates

Free worldwide shipping on all orders.

For each free sample we charge £5.99 shipping fee calculated individually.


Customs, Taxes, Duties and Tariffs

We are not responsible for customs, taxes, duties and tariffs. Unfortunately we have no control over that, it all deals with laws and regulations in your respective country. All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order. Taxes and customs charges differ depending on the country and state of the shipping address.

We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. Velvet Lips is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.