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Returns

Returns

We want you to be satisfied with your new purchase. However, if you need to return an item, we’re here to help.

Returns are accepted only under the following conditions:

– 14 calendar days to return an item from the date you received it.

– The returned item must be unused and in new condition.

– All returns are subject to a $5.00 restocking fee per package.

ALL FREE ITEMS ARE NOT ELIGIBLE FOR RETURN.

 

Refunds

The customer is responsible for the shipping costs associated with returning the item(s). After receiving the returned item, we will credit the customer’s account for the original purchase price minus the $5.00 restocking fee. We will not refund any customer whose order is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete unless that order is classified as undeliverable and returned to us. In a case of a missing package on orders placed, we will offer a refund or send out a new package, this only applies to packages that were never delivered to you. If your package was delivered but you did not receive it, it is your responsibility to contact the post office and resolve the issue. It is your responsibility to contact the post office and file a claim for the missing package.